Reach the right people, on the channel they actually read

Distribution & people

1. 01

   One audience, organised your way

   Each person has a name, an email address or phone number, and an optional external ID. Add up to 20 grouping fields — department, region, site, tenure — each with a managed list of values, so the data stays clean enough to compare.

   • Rename a value once and it changes for everyone who has it
   • Answers already given keep the value they had at the time
2. 02

   Import from Excel or CSV

   Download a template built for your organisation's own fields, with dropdowns for every managed list. Import up to 10,000 people per file: existing people are updated, matched by external ID, email or phone.

   • Phone numbers are read in your country's format and validated
   • Every problem is reported by row, so fixing a file is quick
3. 03

   Launch to everyone, a slice, or the people who haven't answered

   Send to your whole audience, to people matching grouping-field filters, to people you pick by hand, or as a reminder to everyone who hasn't responded yet.

4. 04

   Saved message templates for email and SMS

   Write your invitation once and reuse it. Templates can include the person's name, the survey title, your organisation's name and their personal link.

5. 05

   Personal links and open links

   A personal link works once, for one person — so participation can be counted without asking anyone to sign in. An open share link lets anyone answer, no sign-in needed.

   • The key in every survey link sits after the #, the part browsers never send to a server
   • The survey page removes it from the address bar as soon as it opens
6. 06

   Track participation, not people

   See how many people you invited, how many responded and your response rate. For each invitation you see whether that person has responded — never when, and never which answers are theirs.